Shipping policy
Welcome to aasrastore.in! We are committed to delivering your orders safely, accurately, and on time. Please read our Shipping Policy carefully to understand how your order is processed and shipped.
- ORDER PROCESSING TIME
- All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- You will receive another notification with a tracking number once your order has shipped.
- ESTIMATED SHIPPING & DELIVERY TIME
- Metro Cities: 3 to 5 Business Days
- Rest of India: 5 to 8 Business Days
Note: External factors like extreme weather, courier delays, or festive seasons may occasionally affect delivery timelines. We appreciate your patience in such situations.
- SHIPPING CHARGES
- Standard Shipping: Delivery charges will be calculated and displayed at checkout before you complete your payment.
- Free Shipping: We may offer Free Shipping on select items or orders above a specific cart value as part of special promotions.
- ORDER TRACKING:- Once your package is dispatched, you will receive an email and/or SMS with a Tracking ID and a link to track your order in real-time.
- INCORRECT ADDRESS & UNDELIVERED PACKAGES
- Please ensure that your shipping address, pincode, and contact number are entered correctly during checkout.
- aasrastore.in is not responsible for orders delivered to incorrect addresses provided by the buyer.
- If a package is returned to us due to an incomplete address or customer unavailability, re-shipping charges may apply.
- RETURN & EXCHANGE POLICY OVERVIEW :-We offer a 4-Day Return / Replacement Policy from the date of delivery.
- If you receive a damaged, defective, or incorrect item, please notify us within 4 days of delivery with photos or videos of the issue.
- For detailed rules, please check our complete Return & Refund Policy page.
- CONTACT US :-If you have any questions or concerns regarding the shipment of your order, feel free to reach out to our support team:
- Website: https://aasrastore.in
- Email: aasrastor@gmail.com
- Support Hours: Monday to Sunday (10:00 AM to 6:00 PM IST)